Griffith Consulting Group

CRM + automations · Marietta, GA

CRM and automations for Marietta service businesses

Marietta mixes a historic Square with hospitals, a university campus and an air base. We set up a CRM for whichever of those customers you serve, then build and run the replies, nudges and reminders behind it.

Marietta, GA

Marietta Square shops and the weekly market

The Marietta Square Farmers Market runs Saturdays 9 am to noon year-round, with a break around Christmas, and on Sundays from April to late fall, at 50 Park Square. The Veterans Day Parade on the Square is set for November 14.

A stand or shop that meets people in those hours needs a way to keep their names. We give you a sign-up path and send each new contact a thank-you. A sign-up card handed out on a parade morning can turn into repeat business if somebody writes back that week. We make sure somebody does, whether that is you or an automation we run.

CRM and appointment reminders for Marietta's health sector

WellStar Kennestone Hospital, Dobbins Air Reserve Base and Cobb County Public Safety were the top employers in a 2021 report, and Life University adds a chiropractic program. Small practices, wellness studios and suppliers serve those workforces.

Missed appointments cost them the most. We build the reminder, the reschedule nudge and the follow-up after a visit, all from one list. Booked visits run on a schedule. The CRM keeps that schedule visible to the whole team.

Marietta trades and the Cobb Chamber

The Cobb Chamber of Commerce gives a Small Business of the Year Award. A referral that no one answers goes cold.

Our setup acknowledges each one automatically, alerts you, and then nudges the lead if it goes quiet. We also log each lead's source, so you can see whether chamber contacts or walk-ins pay better.

What we do for Marietta owners

We chart how leads arrive, set up the CRM, bring in the list and test the automations. Then we run them, and adjust when your season changes.

Kennesaw State's Marietta campus means some customers are students. We record that as a tag, so you can write to them differently.

Questions from Marietta owners

Can a CRM help a Square shop that mostly sells to walk-ins?

Yes, if you capture a name at the register or on a card. Even a small list of repeat buyers can receive a note when new stock arrives.

We are a small clinic. Is it safe to put patients in a CRM?

We keep what the CRM holds to contact details and scheduling. Tell us up front what you cannot store there, and we design around it.

How soon do the automations start running?

We switch them on one at a time after testing each on ourselves. You approve the wording first.

Sources for the facts on this page: Marietta, Georgia, Wikipedia · Marietta Square Farmers Market, marietta.com · City of Marietta · About Us, Cobb Chamber of Commerce

Tell us where Marietta leads slip

Book a free call and describe your busiest week. We will reply with a first step. Ask in the form if you want to meet in person.

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