Griffith Consulting Group

CRM + automations · Kennesaw, GA

Kennesaw CRM and automations for downtown and campus-side businesses

Kennesaw has a large university campus and a downtown that hosts crowds. A shop can sell to students on Tuesday and festival tourists on Saturday. We set up a CRM for both and run the messages that bring them back.

Kennesaw, GA

Kennesaw festival weekends and Depot Park crowds

The free Big Shanty Festival marked 50 years in April 2026, with hundreds of arts and crafts vendors across downtown and Depot Park. Depot Park has an amphitheater and the Community House.

Vendors and shops can gather names that weekend, tag each with the event and send a thank-you the next morning. Those names are the start of next spring's customers. We keep each name with a note on what the person bought or asked, so the thank-you can say more than hello.

Automations for Taste of Kennesaw and the holiday calendar

Downtown Kennesaw's fall calendar lists Taste of Kennesaw with more than 35 restaurants, a Holiday Market, a local business crawl and the Holly Days Parade on December 5.

Restaurants and shops can send reminders to past customers ahead of each date, then a thank-you afterward. The automations follow the calendar so you don't have to remember the dates. If a date moves, we move the reminder too, and we check the list before each send.

A CRM for student and staff customers

Kennesaw State University says it enrolls over 51,000 students across its Kennesaw and Marietta campuses. Tutors, printers, cafes and movers sell to them in rushes at the start and end of terms.

We record each customer's group, so the move-in special goes to students and the faculty lunch offer goes to staff.

Setup and what stays running

Kennesaw's city site links to Open a Business and Business License pages, and the Downtown Development Authority meets at City Hall. New owners should treat the CRM as part of opening.

We chart where leads arrive, set up the CRM, import your list and test each message. Then we keep it running. Reports show which events and which customer groups produced sales, so you can plan next year's booth with facts.

Questions from Kennesaw owners

Can a CRM tell me which events bring customers?

Yes, once each contact carries an event tag. After a few events you can compare how many names each brought and how many bought.

Our customers are mostly students. Is that a problem?

No. Students move often, so we keep an email as the main contact and update it when they change. Reminders go out ahead of term dates you give us.

Do you handle the website forms too?

We connect your website form to the CRM so new inquiries land on the list. If the site is missing, we build it as part of the work.

Sources for the facts on this page: About, Kennesaw State University · Big Shanty Festival, City of Kennesaw · Downtown Kennesaw · City of Kennesaw

Plan your Kennesaw follow-ups

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